Shipping and returns

Shipping Information:

We offer reliable and efficient domestic shipping within Europe. Shipping costs and delivery times vary based on your location and the size of your order. You can view the estimated delivery times and shipping costs during the checkout process.

Order Processing:

We strive to process and dispatch orders as quickly as possible. Most orders are processed within 1 business day. Once your order is shipped, you will receive a confirmation email with tracking information to monitor the status of your delivery.

 

Returns and Exchanges:

At YourHomeGoods, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a hassle-free return and exchange policy.

Return Eligibility:

To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when you received it. Returns must be initiated within 14 days of receiving your order. you can find return information in your shipping email.

Refund Process:

Once we receive your returned item and verify its condition, we will process the refund to your original payment method. Please allow [insert number] business days for the refund to appear in your account.

Exchanges:

If you would like to exchange an item, please follow the return process outlined above and place a new order for the desired item.

Damaged or Defective Items: Contact us:

If you receive a damaged or defective item, please contact our customer support team immediately. We will arrange for a replacement or refund, including any applicable shipping costs.

 

Contact us:

If you have any questions about our shipping and returns policy, feel free to reach out to our customer support team. You can contact us through our Contact page.

Thank you for shopping with YourHomeGoods!